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faq's

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ordering online - security & privacy policy

delivery - delivery times and cost

refund and returns - policy

customer services - contact details

finish - photographic print finish

 

ordering online

Security is of the utmost importance to us; all orders are dealt with via PayPal to ensure maximum security - for further information on PayPal click on the logo below:

Solution Graphics

See our security & privacy policy for further information.

(the privacy policy will open in a new window)

delivery

 
New! - free delivery on all orders within the UK*

Delivery of prints will be by royal mail and first class delivery only in a hardbacked envelope and charged at the following rates:

order value

postage cost

£0.01 - £74.99
Free
£75.00 - £149.99
Free
£150+
Free

Typical delivery times will be 2-3 days.

*Outside of UK may incur additional charges. Air Mail (non-registered) will be used for this service. Please contact for details.

Typical delivery times will be 4-5 days.

refund and returns policy

Satisfaction Guaranteed - if you are not completely satisfied return the print for a full refund within 28 Days. Please contact customer services (details below) for further information.

customer services

For any comments please contact:

Andrew Paine, Director of Photography

Tel: 0207 993 4693 (or 0208 664 7386) or 07886757501

or use our customer service contact form (click here) or write to:

Halo Event Photography, 49 Hopton Road,Streatham, London, SW16 2EL

finish

Photographs are available in two finishes: Gloss and Pearl.

Gloss - this is of high shine and reflectance with little texture to the paper and a smooth touch giving a modern feel to the photograph.

Pearl - this is slightly textured and gives a classic photographic feel, it is elegant and less reflective than the super shiny surface of the gloss finish. This finish is part way between gloss and matt finish.

 

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